Solve common problems
Identify the stage before retrying.
Interrupted response
Wait if the status still indicates processing. If a failure or Continue processing appears, use the available conversation action. Avoid repeatedly sending the same request while another run is active.
File not generated
Check for download cards. If the run finished without them, request the format and filename again. If errors repeat or technical content such as JSON appears, note the time and contact support.
Document not read
Check format, size and whether the file is valid and password-free. Scanned PDFs may need OCR: upload a version with selectable text. Split long documents. For sign-in issues, restart from Open AgentOS.
Keep learning
Contact support
Your first result