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Connect WhatsApp

Pair your phone with the authorized connector.

Reviewed Sep 28, 2026 · 1 min read

Prepare the connector

This pilot uses a dedicated connector on a Windows computer. It must stay on, online, awake and signed in. The connector starts after Windows login. Ask INOSX to configure it; installing Marketing does not install this computer service.

Pair your phone

In Automations, select Connect WhatsApp and Refresh to view the QR code. On your phone, open WhatsApp Linked devices and scan it. Refresh until Connected appears. If setup is interrupted, use Resume connection and refresh again.

Use with permission

Set each delivery to an individual recipient who expects it. The pilot sends text and PDF, DOCX or XLSX documents. It does not support bulk campaigns, groups or automatic replies. WhatsApp Web pairing is not the official Meta API.

Disconnect

Select Disconnect to revoke the connection and pause sending schedules. If the computer is unavailable, platform permission is revoked but device unlinking may remain pending. Also remove the device in your phone’s WhatsApp settings in that case.